Quality Management Program - Laboratory Services

 IN THIS ISSUE

  No. 92       July 2005

Accreditation Certificates Demonstrate Competence for the Accompanied Scope of Accreditation

Canadian Coalition for Quality in Laboratory Medicine

Clinical Practice Guidelines for Cervical Cancer Screening in Ontario

Cytology Survey CYTO-0507-PP

Error Prevention by Data Management

Hematology Workshop

Joint Scientific Symposium: OSCC–QMP–LS

QMP–LS Employment Opportunity

QMP–LS Staff List

Quali-TIP

Slide and Web-based Bone Marrow Surveys

Virology Surveys 

If you are a middle manager avid to begin a quality initiative in a company ruled by an executive from the old school, look elsewhere for a job.

~Mary Walton

 

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Canadian Coalition for Quality in Laboratory Medicine (CCQLM)

by: Linda Crawford, Dan MacFayden, Anne Raby, Harold Richardson and Sharon Webb

In 1991, the first meeting of the provincial authorities responsible for the accreditation of medical laboratories met in Saskatoon as the Interprovincial Quality Assurance Group (IPQA). The purpose was the exchange of information and approaches to the quality improvement of medical laboratory services. Annual meetings have occurred since that time and, recently, in Halifax preceding the Canadian Society for Medical Laboratory Science (CSMLS) Conference in Moncton, New Brunswick. Some years ago, discipline working groups were created to foster national consensus and the development of standards of practice.

In 2004, IPQA was officially incorporated as the Canadian Coalition for Quality in Laboratory Medicine (CCQLM). The By-laws were developed prior to the Halifax meeting and were adopted with minor revisions at that meeting. The election of the first officers took place with Georgia Hearn from Saskatchewan as President, Linda Crawford from Ontario as Vice-President, Barb Unger from Alberta as Secretary-Treasurer and Dr. Harold Richardson was elected to the Board to serve for one year as a Director.

The working groups currently cover Hematology, Transfusion Medicine, Clinical Chemistry, Microbiology, Anatomical Pathology, Information Technology, and Accreditation. Ontario has responsibility for Information Technology and Accreditation. It is likely that the Transfusion Medicine working group will be inactive this year.

Working Groups’ Meeting Highlights

Clinical Chemistry

Ten members attended the Chemistry working group session. The provinces represented were Alberta, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia and Newfoundland. A representative from the Northwest Territories also attended.

Terms of Reference specific to Clinical Chemistry were drawn up. They are:

1.  To coordinate projects with other national societies, such as the Canadian Association of Pathologists, the Canadian Society of Clinical Chemists, the Canadian Association of Medical Biochemists, the Canadian Diabetes Association and other national organizations, as appropriate.
2. To develop guidelines for laboratory practice.
3.  To promote appropriate laboratory utilization.

Hematology

Eleven members attended the CCQLM Hematology working group meeting with representatives from Alberta, Saskatchewan, Manitoba, Ontario, Nova Scotia, and Newfoundland. The following encapsulates the working group’s activity since last years meeting:

1.  A paper reviewing previous CCQLM morphology surveys, Blood Film Morphology Surveys: A National Proficiency Testing Initiative, was submitted for publication. This paper highlights similarities and differences between provincial reporting practices.
2.  Following an extensive literature review a proposed publication regarding abandoning neutrophil band reporting was presented. Discussion followed as to how this position should be presented to Canadian laboratories.
3. The results from the 2005 cross-Canada blood film morphology survey (MORP-0502) were reviewed. This survey included a blood film obtained from a patient diagnosed with infectious mononucleosis. The variation in reporting reactive lymphocytes and smudge cells was discussed. Depending on the provincial reporting practice, these cells were included with mature lymphocytes, as a number per 100 leukocytes, as a qualitative comment and/or as part of the leukocyte differential.
4.  In conjunction with the 2005 morphology survey, an overview of current terminology used to report lymphocytes in a blood film obtained from a patient diagnosed with infectious mononucleosis was presented to the working group. This PowerPoint presentation prompted a lively discussion, which emphasized the lack of standardization of terminology and the need for a published recommendation.
5.  In an effort to standardize the quality of future EQA morphology peripheral blood films, a glass slide screening protocol was presented and will be developed in 2005.
6.  Lastly, the working group discussed the need to provide repeat morphology cases to determine if the EQA morphology surveys have resulted in improved laboratory practice.

Accreditation

The Accreditation working group’s purpose is to work towards a common process of medical laboratory accreditation and a common standard, to allow us to share resources across the country.

In 2004–5, its original priorities were to:

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assess existing programs against ISO 17011 and ISQ Alpha standards;

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prepare an article on the status of medical laboratory accreditation in Canada and;

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translate the l’Ordre professionnel des technologistes médicaux du Québec (OPTMQ) January 2004 guidelines for good laboratory practice (from French to English).

Three teleconferences and one face-to-face meeting were held during 2004-5.

Accomplishments in 2004–5

1.  The standards for accreditation bodies from ISO 17011:2004 and ISQua were compared for the following activities:

surveyor selection, training and performance evaluation

assessment management and the certification process

It was determined that these two documents are complementary and their differences are philosophical. The ISQua standards tend to be generic, goal-oriented statements of performance excellence and performance improvement, and are more general in nature. The ISO standards appear to be clear, prescriptive statements for quality management, which may be easier to implement and prove to have greater practical application when assessing operations of existing programs.

It was noted that the Canadian Council on Health Services Accreditation is seeking ISQua accreditation. ISQua has a toolkit supported by the World Bank and the World Health Organization available on its Web site
(
http://www.isqua.org.au/isquaPages/Accreditation.html).

British Columbia is targeting ISQua standards, while Alberta, Ontario, Quebec and Saskatchewan favour ISO. Manitoba is undecided.

Best practices for surveyor training were drafted.

2.  The focus of an article on the status of medical laboratory accreditation in Canada will be Who holds the conformity assessment bodies accountable? The first draft in 2005 will explore topics such as; who accredits the accreditors, the value of accreditation itself, and identify our core business.
3.  A proposal for commercial translation of the OPTMQ January 2004 guidelines for good laboratory practice was rejected as the cost was over our budget. Johanne Lefebvre will tackle this translation in the spring of 2005.
4.  Common issues regarding standard adoption, challenges that the accreditation bodies face regarding the current human resource shortage, and performance measurement, were discussed.
5.  Useful meetings/conferences for accreditation personnel were discussed.
6.  Draft new terms of reference:

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To work towards a common accreditation process and common accreditation standard to facilitate sharing of resources across the country.

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To liaise with other organizations involved in the establishment of operating standards and guidelines for accreditation programs.

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To act as a resource for and to promote the implementation of laboratory quality management systems based on recognized standards.
7.  Focus and objectives for 2005/2006:

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Prepare an article on the status of medical laboratory accreditation in Canada

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English translation of OPTMQ January 2004 guidelines for good laboratory practice

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To play a role on the national front, to collaborate with organizations like Health Canada, Canadian Society for Medical Laboratory Science (CSMLS), Clinical Laboratory Management Association (CLMA), Canadian Society for Transfusion Medicine (CSTM), Canadian Society of Clinical Chemists (CSCC), Standards Council of Canada (SCC), Canadian Standards Association (CSA), Canadian Council on Health Services Accreditation (CCHSA), and Canadian Association for Environmental Analytical Laboratories (CAEAL).
8.  Meeting schedule:

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Four teleconferences (September/November/January/March–April)

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One face-to-face meeting at CCQLM in spring

Information Technology

The Information Technology (IT) working group meeting had attendees from Nova Scotia, Alberta, Saskatchewan and Ontario. All provinces agree that information technology is critical to laboratory services and that the working group requires representation from all provinces/territories to be viable. The IT working group agreed to submit a budget and operating plan for providing support to the CCQLM organization and for the maintenance and further development of the CCQLM Web site (http://www.ccqlm.org). Ontario agreed to continue as the chair of this working group through 2005–6.


QMP-LS NEWS continued

 

 

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