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Online Presentations           

The following presentations are designed to explain program requirements and the assessment process. Organize a viewing in your laboratory. View the browser versions online or download the PowerPoint® presentations to view with your quality team.

OLA Requirements, Version 3 (September 2005): Important Changes  

OLA Requirements, Version 3 (September 2005): Important Changes
(Browser version)

  • Outline
  • Introduction
  • Why a new 2005 version?
  • When is version 3 in effect?
  • What changed?
  • Where is version 3?
  • Summary
PowerPoint show (60 slides): OLA Requirements, Version 3 (September 2005): Important Changes (303 k)

Peer Assessment Visits: What to Expect 


Quality Management System: Rationale, Goals & Benefits
(Browser version)

  • Purpose of a Peer Assessment
  • Value of a Peer Assessment
  • Relationship between OLA and EQA
  • Peer Assessments
  • Peer Assessment Process
  • Multi-site Assessments
  • Assessor Binders
  • Logistics of Arranging the Visit
  • Open Meeting with Facility Staff
  • Assessment: Gathering Information
  • Practical Tips
  • Major Non-Conformance
  • Minor Non-Conformance
  • The "Numbers Game"
  • Quick Fixes on Site
  • Conflict Resolution
  • Pre-Summation/Summation Meeting
  • Following the Visit
  • Certificate Requirements
  • Accreditation Certificate
PowerPoint show (28 slides): Peer Assessment Visits: What to Expect (213 k)

Quality Management System: Rationale, Goals & Benefits


Quality Management System: Rationale, Goals & Benefits
(Browser version)

  • Quality Management System: The Basics
  • International Organization of Standardisation (ISO)
  • ISO Family of Quality Management Standards
  • ISO & OLA Requirements
  • Documentation of the System
  • Processes are Important
  • Continual Improvement
  • Where is Health Care now?
  • How does this apply to laboratories?
  • Goals & Benefits of QMS
PowerPoint show (31 slides): Quality Management System: Rationale, Goals & Benefits (214 k)

Quality Management System: Implementation


Quality Management System: Implementation
(Browser version)

  • Objectives
  • Implementing QMS
  • Quality Manager
  • Documentation
  • Policies
  • Processes
  • Mapping Processes
  • Procedures
  • Documentations and Record Control
  • Policy
  • Quality Manual
PowerPoint show (50 slides): Quality Management System: Implementation (383 k)
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Laboratory Services (Department of the OMA)
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