Quality Management Program - Laboratory Services

   

QMP-LS Home Ontario Laboratory Accreditation (OLA)

 

Accreditation Process 

The Reassessment Visit

Following the initial accreditation assessment visit and issue of a full accreditation certificate, subsequent assessments will occur to renew accreditation. This regularly scheduled subsequent assessment is called a “reassessment visit.”

The Surveillance Assessment Visit

The surveillance assessment visit (focused) occurs one year after the initial issue of an ISO 15189 certificate by SCC, and otherwise may be initiated upon:

  • New laboratory ownership or laboratory address

  • Reinstatement of a Ontario laboratory previously declared non-proficient by Conjoint Committee

  • Request due to a potential threat to patient safety (from the facility or government regulator)

  • Addition of a class of tests to the test menu

  • Self-assessment findings that demonstrate no intent to implement corrective actions or that raise other concerns regarding patient care

  • Imminent expiry of a 2-year certificate

Surveillance assessment visits will occur within six months of the change or request. The direct costs associated with a surveillance assessment visit will be billed to the laboratory (some exceptions apply).

For voluntary accreditation laboratories, a surveillance assessment visit (focused) may occur to verify self-assessment findings submitted two years following the accreditation assessment, and the laboratory is invoiced for costs.

PT/EQA Surveillance

Participation in and performance on proficiency testing (external quality assessment) is monitored on an on-going basis. Laboratories holding accreditation certificates must participate in formal inter-laboratory comparison schemes, where available and appropriate, for all examinations included in the scope of accreditation.

Formal inter-laboratory comparison (PT/EQA) schemes that are acceptable to QMP–LS meet these criteria:

Formal inter-laboratory comparison programs shall offer at least two surveys per year, and each survey shall contain at least two samples, and there must be tangible evidence of performance evaluation.

Formal programs known to QMP–LS that meet the above criteria are published on the QMP-LS Web site (see "Accredited Laboratories"). Additional programs that meet these criteria should be submitted at ola@qmpls.org and will be added to the list.

Laboratories holding accreditation certificates must provide QMP–LS with evidence of participation and satisfactory performance in PT/EQA programs from other providers, as part of ongoing surveillance. Beginning October 2008, this information is submitted using the QView Web data-entry application.

Satisfactory performance is defined as acceptable results on the majority of vials in a single survey. Over time, satisfactory performance is defined by satisfactory performance in at least two out of three surveys.

When formal inter-laboratory comparison programs are not available, accredited laboratories are expected to find an alternative such as split sample testing. The alternative shall occur at least twice per year with a minimum of two samples each time. Examples of alternatives can be obtained in the following Clinical Laboratory Standards Institute document: Assessment of Laboratory Tests when Proficiency Testing is Not Available; Approved Guideline, NCCLS Document GP29-A December 2002.

Laboratories must also demonstrate that corrective actions identified through these activities are carried out when necessary.

The Self-assessment

Self-assessments are intended to assist laboratories in determining the degree to which they meet accreditation requirements. Self-assessments ensure that:

1.  Laboratories continue to monitor their own conformance to accreditation requirements.

2.  QMP–LS can identify the degree to which laboratories meet requirements and monitor corrective action plans

3.  QMP–LS can determine requirements that may be difficult to achieve.

OLA formally coordinates the self-assessment process by requiring that laboratories perform self assessments and report their findings in exception reports. Ongoing follow-up to address non-conformances assessed at the last accreditation assessment must also be reported. Detailed instructions and a customized checklist are provided with the 120-day notification. Self-assessment exception reports are reviewed at QMP–LS. Following review, laboratories receive correspondence that confirms receipt of reports and provides a summary of conformance.

For voluntary accreditation, a focused surveillance assessment visit may be conducted to verify the findings. Submitted reports are retained in accreditation files, and details of self-assessments are reviewed during the next scheduled accreditation assessment visits.

The Surveillance Questionnaire

A surveillance questionnaire is sent to laboratories issued an ISO 15189 certificate by SCC on the years when there is no self-assessment or surveillance assessment visit.

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Revised: 2008-10-07


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