Quality Management Program - Laboratory Services

   

QMP-LS Home Ontario Laboratory Accreditation (OLA)

 

Accreditation Process           

Assessment Report 

A formal report of the accreditation assessment visit is issued to the recipient facility within 14 days of the accreditation assessment visit, with a spreadsheet on which the laboratory may submit any corrective action. It summarizes conformance and provides commentary to explain all incidences of non-conformance with the program requirements. Within two weeks of its receipt, the facility may dispute findings based on errors of fact.

Non-conformances are classified as either minor or major. (See “Decision-making and Granting Accreditation” for an explanation of their significance).


Minor non-conformance

  • Isolated incident of non-conformance or

  • Adherence to procedures is inconsistent (usually followed but sometimes not) or

  • Existing protocols address requirement but are not necessarily followed.

Major non-conformance

  • Requirement not addressed by laboratory’s quality manual or operating procedures or

  • Procedures are consistently NOT followed or

  • Existing protocols fail to address requirement or

  • Non-conformance directly impacts patient safety or

  • Consistent/persistent incidence of non-conformance or

  • Repeated incidence of non-conformance in the majority of sections of the laboratory.

Corrective Action

The facility must submit corrective actions to QMP–LS with supporting documentation within 90 days of the accreditation assessment visit. QMP–LS reviews the corrective actions and corresponds with laboratory staff if further clarification/documentation is required. Laboratory corrective action documentation is shared with the staff coordinator, team leader and OLA Advisory Panel. The appropriate QMP–LS Scientific Committee(s) may be consulted for advice and determination of satisfaction in addressing outstanding technical issues

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Revised: 2008-10-07


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