Quality Management Program - Laboratory Services

   

QMP-LS Home Ontario Laboratory Accreditation (OLA)

 

Accreditation Process           

Introduction

OLA is operated by QMP–LS and is funded by Ontario’s MOHLTC. OLA is mandatory for all licensed Ontario medical laboratories and others may subscribe voluntarily.

Definition

Accreditation is a peer review assessment process by which an authoritative body ensures that laboratories meet explicit quality management criteria, in order to provide formal recognition that the laboratory is competent to carry out examinations. Standards for accreditation are identified in advance. Accreditation requirements translate the standards into explicit criteria for accreditation. Assessments determine if laboratories conform to requirements, for all examinations performed for diagnosis, prophylaxis and treatment of humans. All activities and all premises associated with the scope of testing proposed for accreditation, are subject to assessment.

Assessment Scope

QMP–LS/OLA accredits diagnostic medical laboratories for which the ISO 15189:2003 Medical Laboratories – Particular requirements for quality and competence standard is applicable.

OLA’s accreditation process includes regular peer assessment visits (at minimum every five years) and self-assessments that occur between visits. Regular peer assessment visits and self-assessments encompass all aspects of laboratory practice. Program requirements are comprehensive and process-based. They focus on the management of quality to reduce errors. They require laboratories to implement inter-related processes that create a failure-resistant system in which it is difficult to do the wrong thing and easier to do the right thing. If mistakes occur, the root cause is determined and the process re-defined. Assessments validate that quality management processes are in place. Depending on the size and scope of the laboratory, an accreditation assessment visit will be 1–4 days in length.

Initial peer assessments, reassessments and self-assessments encompass all activities and all premises associated with the scope of testing proposed for accreditation. A focused surveillance on-site visit may be conducted due to changes in laboratory ownership, location or menu of tests, self assessment concerns, removal from the non-proficient list, imminent expiry of a 2-year certificate, or due to other concerns regarding a threat to patient safety. In these instances, the exact focus of the assessment will be identified in advance. (See “The Surveillance Assessment Visit”).

Assessment Frequency

Regular peer assessment visits occur at minimum once every five years. In addition, laboratories are required to complete a self-assessment mid-cycle and submit their report to QMP–LS. Within two years of certificate issue, laboratories receive notification of self-assessments. Detailed results of the self-assessment must be documented along with deficiencies and corrective actions. Results of the self-assessment are reviewed during the next scheduled accreditation peer assessment. If necessary, a focused surveillance assessment visit is conducted. (See “The Surveillance Assessment Visit”).

Assessment Visit Notification

Laboratories receive written notification (120 days) of each pending peer accreditation assessment visit and self-assessment. This includes reassessment visits and focused surveillance visits. (See “The Reassessment Visit” and “The Surveillance Visit”). The initial notification is sent to the designated correspondent of the laboratory and the official laboratory director(s). OLA staff and directors set mutually agreeable dates for the visit. Laboratories receive the names of all team members prior to visits and have the opportunity to reject a member based on defined conflict of interest guidelines.
 

 


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