Lean
Lean
Since QMP−LS/IQMH embarked on its lean journey in June 2012 training all staff in lean (the use of the problem solving worksheet, value-stream mapping, 5 whys, etc.), every member of the staff has been motivated to participate in at least one project; some are involved in two or more. Several of the project teams are composed of staff from all three divisions breaking down silos within the organization and fostering a team approach to problem solving and quality improvement. In total, 34 projects have been identified; 18 are in progress; and 10 lean projects have been completed.
Read the rest of entry »
In the January 2013 issue of QMP–LS News we focused on defining the seven wastes that could be affecting your processes. The seven process wastes are: transportation, inventory, motion, waiting, over-production, over-processing and defects (process mistakes). Identification of these wastes is vital in streamlining a process. This requires ongoing effort that includes a periodic review of that new process in order to sustain continual improvement.
Read the rest of entry »
By Andrea Park and Maritess Koerner
In the December issue of QMP–LS News, we highlighted the process improvements and gains from our lean project pertaining to mailing assessor letters. This project was completed last month. We are happy to report that bottlenecks (wastes) were eliminated from the current state process and now we have implemented a new streamlined process, therefore increasing efficiencies in the method in which we communicate with assessors (customers).
Read the rest of entry »
It is QMP–LS’ mission to promote quality improvement of laboratories and other related services for the public good and the benefit of health professionals. Our lean initiatives support this mission, while ensuring the organization’s continued success in delivering high quality products and services that keep customers’ needs its primary focus.
Read the rest of entry »
Continual improvement is the key to upholding "Quality" – one of our core values, and it is essential for sustaining the long-term success of our business and organization. We believe in delivering high quality, world-class services to our customers and our goal is to not only meet but to exceed customer expectations. To accomplish this, any improvement process, such as lean, must be accompanied with a good plan. Without a well-thought-out plan, the probability of success is greatly reduced.
Read the rest of entry »
QMP–LS is committed to maintaining a quality management system to ensure world-class accreditation, external quality assessment and education services for our customers. As an organization with a well-established quality management system we understand that a successful organization is built on a foundation of continual improvement that supports long-term success and sustainability.
Read the rest of entry »
QMP–LS’ initiative to uphold high-quality products and services involves a process in which maintaining quality becomes an infinite continual cycle of process improvement. The foundation for this cycle of process improvement lies within our well-established quality management system. As an organization committed to continual improvement, it is natural for us to seek ways that would support our goal. Our journey towards becoming a lean organization has only just begun, but even though we are new to this “different way of working,” we have already seen many ways in which this initiative has had a positive impact on our organization.
Read the rest of entry »
It has been QMP–LS’ long-standing vision to be a world-class provider of accreditation, quality assessment and support to laboratories and related services for diagnosis and treatment of disease, and the promotion of health. Today our program is a model of how you can make quality and continual improvement a critical goal within your organization, while efficiently making use of resources. Staying true to our mantra of continual improvement, QMP–LS is pushing forward with its initiative in becoming a lean organization by building on the foundation of its well-established quality management system.
Read the rest of entry »
In our continued pursuit and commitment to providing our clients with quality programs, QMP–LS has recently embarked on an enhanced initiative to support this goal. Our mature quality management system has given rise to many opportunities for improvement, which we have tackled as challenges in order to propel our programs to meet international standards.
Read the rest of entry »