QMP–LS commits to maintain a quality management system to support high quality laboratory accreditation, external quality assessment and education services that:
- Is customer focused;
- Meets applicable regulatory, statutory and contractual requirements; and relevant national/international standards referenced below;
- Evaluates and continually improves the effectiveness of the services provided;
- Ensures this policy and all associated processes and procedures are communicated to and understood by all employees;
- Provides a process for establishment, review and modification of quality objectives;
- Ensures annual review of this policy for continued suitability.